Order Policy


Payment

We the following major forms of credit and debit cards: Visa, MasterCard, American Express, Discover, Diner's Club, and JCB. 

All prices are in USD. For international purchases with specific credit/debit cards, your bank may charge an international transaction fee.

Sales Tax

Sales Tax is only charged on orders shipped to California.

Authorization

When you place an order, an authorization on your credit card may be placed for the order amount, but you will be only charged when an item ships.

No Cancellation Policy

Once your order has been placed, it is processed right away. Unless there is a problem with your order (i.e. your item is out of stock or delayed) for which we will contact you, we have a no cancellation policy.

Ordering bridesmaid dresses? We understand that often bridesmaid dress orders will require all items to be available. If your order contains bridesmaid dresses, we will inform you regarding any unavailable items. Cancellation requests for orders are only allowed on this basis for bridesmaids dresses or dresses marked as special occasion that are unavailable or sold out.

Pre-Orders

Items that are Pre-Order will ship out around the estimated shipping date. If your order contains Pre-Order items and other items, your entire order will ship when all items are available. In most cases, we will often try to ship available items out earlier, and you may receive your order in multiple shipments at no additional cost. Shipping is only charged once to the order. If you are ordering multiple items and wish to ensure you receive any available items earlier, please place a separate order for the Pre-Order items. 

Please Note: Your credit card is charged in advance for Pre-Orders.

Product Availability

We do not guarantee that all items on our website are in-stock or available for purchase. Product may be low in stock, become unavailable or sold out, or require ordering if we do not stock have it in stock. When you place an order, it means that your order request has been received; it does not mean that your order has been accepted or shipped, or that the price or availability of an item has been confirmed. Some sale items may have limited quantities and are only available while supplies last.